The 5 most common support issues for open source developers: 
What is the number one factor that software developers consider when choosing which open source software packages to use? A recent report by Rogue Wave Systems says support. What is the second most important factor? Who will carry the burden of providing that support. Additionally, an unsurprising 67% of developers say they are expected to be responsible for support.
read more: Opensource.com rodcope
Supporting Open Source.
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