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| Image: Samsung |
Samsung is working on a fix for an issue affecting photographers who take pictures using its flagship smartphone.
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Since its launch in January, users have complained of a bug on the Samsung S24 Ultra that results in dark or underexposed photos under particular conditions. According to Samsung, which acknowledged the problem and an upcoming fix in a recent post on its community forum, the bug occurs if users lock the auto exposure at specific zoom magnifications (1.6~1.9x, 4.6~9.9x) in the camera app. Fortunately, it’s not a hardware issue, and Samsung says it can be fixed through a software update.
Samsung has advised users to “update your phone to the latest software in the event of a software update pop-up.” The company is yet to confirm when exactly users can expect the update.
The Samsung S24 Ultra has a list price of $1,299.99 and comes with three rear cameras that provide 3x and 5x optical reach.
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Our DPREVIEW Tribute:
After nearly 25 years of operation, DPReview closed on 10 April 2023. This difficult decision was part of the annual operating plan review that parent company, Amazon, shared earlier this year.
Over the course of 25 years, DP Review built up a reputation as being one of the most informative places to go for information about that new camera or lens you’re after. DP Review began as an independent reviews site based in the UK in 1998, the brainchild of Philip and Joanna Askey, but it was eventually purchased by Amazon in 2007 and relocated over to Seattle in the USA in 2010.
Cheers DPReview – thanks for the great work and content that guided photographers, videographers and techno junkies the world over!